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Director of Finance - United Ministries

Full Time

Greenville, SC - November 23, 2021

Contact Information

Name: Ava Smith
Phone: 864-326-4211


The Director of Finance and Operations serves on the leadership team of the agency and leads, manages, and is accountable for the day-to-day administration and on-site operations of the organization, including finance, HR (payroll and benefits), vendor contracts and relationships (including HR and IT), facilities management, volunteers, legal, and reporting. Direct reports include the Accountant, Facilities Coordinator, and Volunteer Coordinator. The Director of Finance and Operations oversees the financial planning and budgeting for the fiscal year to align with long-term goals and objectives, including key projects for organizational growth, evaluating and improving departmental efficiency, and managing process establishment and implementation to streamline organizational needs.



• Supervise staff accountant and oversee all financial aspects of the agency’s operations, including monthly financial statements, board reports, and the annual audit process. Ensure that agency financial operations are in good standing and agency funds are utilized resourcefully.

• Create an agency-wide accounting procedures manual, reviewed and updated annually.

• Lead the annual agency budget development, with support from the accountant and in partnership with the leadership team.

• Oversee investment accounts and develop investment strategies, with support from the accountant and Finance Committee. 

• Utilize the new Financial Edge NXT system within our accounting operation and develop training opportunities for the accountant.

• Oversee the annual audit process, with support from the staff accountant and in partnership with the finance committee of the board of directors.

• Work with Director of Mission Advancement to streamline use of Financial Edge and Raiser’s Edge within the agency revenue and expense tracking and reporting structure.

• Lead the bimonthly finance committee and produce minutes from each meeting (with support of the staff accountant).

• Update and oversee the management of designated and restricted funds, with support from the accountant and community resource manager, to ensure donor intent is honored and to ensure the alignment of funding requests with the agency’s budgetary needs.

• Administer SNAP2Work, ESG, CDBG and other reimbursement-type grants.

Human Resources

• Oversee agency HR function, with support from outsourced HR firm, and serve as main agency contact for personnel issues and concerns.

• Develop workforce strategies to attract and hire talent.

• Coordinate the employee hiring process, from posting positions, managing applications, and coordinating interviews with directors and program managers. 

• Oversee and serve as main agency contact for employee onboarding, offboarding, and training standards as needed. Maintain and provide guidance on the implementation of agency personnel policies, including annual 
updating and utilization of agency employee handbook.

• Oversee and administer staff development opportunities for learning needs (that are not specific to program service delivery).

• Oversee the annual performance and job description review process, including designing a system to organize and update personnel files.

• Oversee agency relationship with employee benefits plan administrator for employee health (medical/dental/vision/STD/LTD/voluntary life), employee retirement plan, and payroll and time/attendance administration systems.

• Serve as main agency contact for employee benefits, providing assistance as needed for medical and disability insurance claims.

• Work to build an agency culture of appreciation and support at every level.


• Supervise Facilities Coordinator and ensure that processes are in place so that all agency facilities are clean, well maintained, safe, welcoming, hospitable, inclusive, and accessible for everyone.

• Oversee and manage the compliance and legal documentation of all IHN interim housing partnerships, in coordination with IHN program managers (i.e. MOUs, housing covenants, etc).

• Serve as main agency contact for coordinating use of UM spaces by outside parties.

• Develop and oversee the annual capital needs budget and develop strategic plans for future facilities needs.


• Oversee all agency vendor relationships, ensuring the highest quality of service at reasonable costs, including insurance providers and equipment and facilities maintenance.

• Serve as point of contact for agency commercial insurance (property, BOD, Worker’s Comp, etc.), including overseeing the completion of the annual application, submission of documentation as needed for claims, and administrative compliance as required by stakeholders and funders.

• Ensure compliance with insurance policies, codes, best practices; confidentiality releases; safety protocol.


• Oversee relationship and contracts with IT services vendor, enduring that the information and technology systems, policies, and procedures meet current and future needs. 

• Serve as main agency contact for troubleshooting emerging IT problems and coordinate IT set up for new employees.

• Supervise Volunteer Coordinator and ensure oversight of agency volunteer relations, including on- and off-campus volunteers and workgroup projects. Oversee the VC’s management of liability/confidentiality releases, tracking monthly volunteer hours, and leading new volunteer recruitment and orientation.

• Oversee procurement of office supplies, with support designated agency staff.

• Oversee design of agency-wide staff coverage during business hours. 

• Organize and administer agencywide workflow and information-sharing processes, including between staff, programs, Mission Advancement, and the Board of Directors, such as implementing and creating staff trainingsfor 
the agency-wide use of Office365.


• Serve on the agency’s leadership team of directors, bringing input and expertise in the area of administration, including finance and operations.

• Supervise and support three full time staff members, empowering them in the work they do and equipping them with opportunities for growth and development.

• Be able and willing to speak on behalf of the agency, when the Executive Director is away, as a member of the agency’s leadership team. 

• Carry the mission and vision of the agency in everything that is done and communicated, both internally and externally.


• Performs other duties as assigned.


• Commitment to the organization’s mission and vision.

• 7+ years of mid-level management in a business or nonprofit setting, including supervision of at least one other full-time staff member (experience in supervising a team is a plus).

• 5+ years of finance management in a business or nonprofit setting, including creating and reporting budgets, overseeing compliance, and developing investment strategies in partnership with the finance committee of the 
Board of Directors.

• Proven expertise with project management on multiple levels.

• Demonstrated experience in positions that require organizational and analytical skills, and attention to detail.

• Demonstrated experience in building an inclusive environment in an office setting.

• Demonstrated effective supervisory experience a plus.

• Creativity and problem solving ability.

• Dependability, good judgment, and good communication.

• Able to work independently and as part of a team who supports the mission and diverse partners of United Ministries.

• Flexibility and willingness to take on additional duties/responsibilities and handle multiple tasks/projects with shifting priorities in a fast-paced, rapidly changing environment.

• Self-starter who can work independently with minimal direct supervision and who can at the same time work well with a team.

• Ability to manage data with accuracy.

• Organized, responsive, analytical, and attentive to detail.

• Strong ethical standards; ability to create trust and integrity with co-workers, customers and community.

• Regular and sustained attendance.


• Financial Edge NXT proficiency a plus.

• Extensive experience working multiple digital platforms including Google Workspace, Microsoft Office, and Zoom administration.

• Excellent team collaboration skills.


• 90% employer paid medical plus the option of dental/vision (employee covered)

• STD/LTD (employer paid)

• Voluntary life

• 15 days of annual PTO (with 20 days per year after 3 full years of employment and 25 days per year after 6 full years of employment

• 11 holidays

Hours: Monday - Thursday: 8:00am - 5:00pm; Friday 8:00am -12:00pm

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