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Part-time Salon Front Desk

Part Time

Colorado Springs, CO - February 16, 2021


Contact Information

Name: Ava Smith
Phone: 18643264211
Email: Ava@flatfeehiring.com

Details

The leading extension salon in Colorado Springs is searching for a highly motivated, experienced Front Desk Coordinator.

We offer a friendly and collaborative work environment, professional growth and development opportunities, and the ability to maintain family and personal interests outside of work.

The front desk will assist in a variety of tasks regarding daily operations of the salon, as well as scheduling.

The perfect candidate should have the following skill set:

  • Pleasant phone voice and language
  • Team-oriented
  • Positive Attitude
  • Self-initiative
  • Ability to multi-task
  • Familiarity with Instagram & Facebook
  • Comfortable with using computer and online scheduling software
  • Comfortable with using Word/Excel/Google Docs/Sheets
  • Open to learning new things and thinking on their feet

Essential Duties and Responsibilities

  • Conduct general receptionist responsibilities to include taking accurate messages and directing client inquiries to proper personnel in a professional and timely manner
  • Salon opening & closing duties
  • General Cleaning & Sanitation
  • Scheduling & Managing Appointments
  • Closing/Opening duties
  • Inventory Ordering
  • Taking photo & video salon guests and creating and scheduling social media content
  • Ordering & delivering food and beverage, making sure salon guests are comfortable
  • Taking part in team meetings and occasional trainings
  • Responding to messages from guests 6 days/week (45 minutes max/day on days salon is closed, Mondays and Tuesdays. Sundays are off.)
  • Email Subscriber management and creating monthly email blasts
  • Mailing salon product orders
  • Extension Membership Management and assisting salon clients with signing up for membership programs.
  • Recommending retail products to guests, training will be provided
  • Following up with new guests to ensure their initial visit, as well as scheduling future appointments
  • Maintain company standards in all aspects of the salon services and guest satisfaction.
  • Welcome & greet every guest enthusiastically
  • Schedule appointments based on availability and confirming appointments via phone and email
  • Processing transactions (cash and credit cards) and issuing receipts
  • Responsible for the cleanliness of the front desk/ retail/ waiting room area i.e. all shelves and products to be dusted weekly, and window/displays must be kept clean and neat.
  • Documenting salon procedures via our online systems manual
  • Managing salon calendar and ensuring employee’s time of is documented in schedule
  • Recommending service upgrades over the phone and in person to salon clients
  • Being aware of all current salon specials and answering any questions to salon clients regarding specials
  • Occasionally assisting with simple prep tasks, such as re-taping hair extensions, organizing backstock of hair extensions, prepping salon stations before clients arrive, ect.
  • Uploading to salon social media stories daily & filming certain salon procedures and transformation processes with client’s permission.
  • Giving salon tours to new guests.
  • Uploading social media post content to the salon's online blog.
  • Assisting with inventory management and orders

Perks:

  • Opportunity for bonus & raises based on performance
  • Opportunity to receive salon services for free or reduced cost.
  • Part time, flexible schedule, work from home opportunities
  • Non-competitive, fun, team-based environment

Hours: Wednesday-Saturday 10AM-6PM

Job Type: Part-time

Pay: From $13.00 per hour

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