Salary: $60,000-$65,000 Annually To Apply submit your resume’ to info@flatfeehiring.com. 

Position Summary:

The Donor Relations Manager establishes, maintains, and grows connections between Homes of Hope and its local and statewide community. Creating and strengthening donor relationships is central to the Donor Relations Manager position, with the primary role being responsibility for operating, maintaining, and enhancing the use of Homes of Hope’s donor database, including gift entry and acknowledgment, queries and reporting, and records management and review.

The Donor Database Manager also supports events, mailings, and other important efforts to serve and engage HOH stakeholders, which include: donors, Solid Rock Club members, grantors, Board, and staff.

Specific Duties and Responsibilities include, but are not limited to:

· Donor Database Management
o Establish best practices and create and maintain a donor database procedure manual
o Create new constituent records and coordinate other database entries as needed
o Review and update records regularly to maintain database integrity
o Create and manage all mail files
o Create complex queries, lists, exports, mail merges, and reports on an ongoing and as-needed basis
o Create and manage event records and registrations
o Provide regular database training and assist staff as needed with database questions
o Keep up to date on software capabilities and opportunities to refine
o Establish best practices and develop and maintain database operating procedures for staff use
o Tracks and reports donor retention rate, first-time gifts, etc.
o Generates weekly reports for RDD
o Generates end-of-year donation receipts
o Manages a personal portfolio of donors and enters pertinent notes
o Writes thank you notes, invitations, newsletters, emails, makes phone calls, etc.
· Gift Processing
o Process all donations and create/coordinate gift acknowledgment
o Coordinate gift batch export process with the Finance Department
o Create and manage pledges, including pledge reminder letters
o Provide regular gift reporting and analysis to the Resource Development Director and other staff as appropriate
· Donor Stewardship
o Support donor engagement goals, objectives, and initiatives
o Assist with the implementation of new donor stewardship initiatives
o Serves the Resource Development Department by managing Solid Rock Club members
· Other Duties
o Attend and participate in all fundraising events.
o Occasionally represents the organization at speaking engagements, community events, and tours
o Attends workshops and participates in webinars to increase knowledge and proficiency
o Maintains weekly awareness of housing development, construction, and client impact
o Other duties as assigned

Requirements and Qualifications:
· Donor software management experience, Blackbaud- Raiser’s Edge preferred
· A passion for building relationships
· Makes excellent first impressions
· Excellent customer service skills
· Organizational skills
· Administrative mindset
· Self-motivated and eager to take initiative
· Must be able to work effectively in a team setting as well as independently
· Ability to organize and manage multiple priorities
· Excellent computer skills with experience using Microsoft Office programs
· Must have a strong customer support orientation, demonstrated professional demeanor, and ability to maintain confidential
information
· Ability to think ahead and plan over a 1-2 year time span

Preferred Qualifications:
· Bachelor’s degree or 5+ years of related experience

Working Conditions:
80% in the office; 10% outside appointments; 10% ability to work remotely
Physical Demands and Work Environment:
Occasionally lift and/or move up to twenty-five pounds. While performing the duties of this job, the employee is regularly required to sit, stand, and walk. The employee is frequently required to use hands; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits:
Upon Start:
• 1 day for each month following the starting month (i.e. February Start Date=10 PTO days). These days are available for
immediate use.
• Beginning January 2025 employees will receive 16 PTO days available for immediate use.
• Annual Paid Holidays: 14 Days to include week for Christmas and New Year’s
• Annual Floating Holiday: 1in honor of Employee’s Birthday
After 60 days:
• Homes of Hope HSA Contribution: $2,500 per year deposited into your account weekly
• Homes of Hope SIMPLE IRA Contribution: 2% of Salary
• Medical Insurance: 100% Employer Paid
• Dental Insurance: 100% Employer Paid
• Life Insurance: 100% Employer Paid
• Vision and Supplemental Insurance Options available for additional cost to employee to full-time employees
• Optional Employee Paid FSA
• All Benefits Assessed Annually
After 1 Year:
• Up to 6 consecutive weeks of paid parental leave with up to an additional 6 consecutive weeks of unpaid parental
leave.

Schedule:
36 to 40 hours per week. Flexible arrival and departure with required work Monday-Thursday 9am-4pm and Friday 9am-3pm
(Staff Lunch Friday). Refer to the job description for an allowable percentage of in-office, outside-of-office, and remote work for
this position.