This position is located in Smyrna, GA interested candidates should submit their resumes’ to Info@flatfeehiring.com 

ROLE AND RESPONSIBILITIES:

Operations
· Input daily job orders into the company’s dispatch system from emails and phone calls
· Answer inquiries from customers about the company’s services and availability
· Confirm job orders and job details with assigned customer contact for the next and notate the status in the system before
assigning crews to job requests
· Revise and update the schedule with any customer changes and requests
· Efficiently schedule crews to jobs by ability, location, availability, and personality traits
· Obtain scheduling approval from the Operations Supervisor
· Send daily schedule to assigned crews and record confirmation or denial of assignments
· Communicate any reroutes and schedule changes to crews in the field
· Replace flaggers who are sick or need to be removed from a job and update the dispatch system accordingly
· Maintain and organize work requests, customer requests, completed work requests, inventory records, and other
information as assigned
· Send daily scheduling reports to management

Admin
· Review submitted job tickets for accuracy and completeness
· Follow up on any missing and incomplete job tickets
· Assist with scheduling vehicle repairs and maintenance
· Other administrative tasks as needed
· Assist with billing and payroll duties

QUALIFICATIONS AND EDUCATION REQUIREMENTS
High School Education or GED.
PREFERRED SKILLS

Mastery of the English Language, advanced computer skills, 3-5 years of traffic control dispatching or
scheduling experience preferred, but not required

REQUIRED SKILLS
· Strong communication and interpersonal skills (verbal and written)
· Superior customer service skills
· Detail-oriented and ability to multi-task in a fast-paced work environment
· Excellent clerical and organizational skills
· Proficient in MS Office and ability to learn in-house programs
This position reports directly to the Operations Supervisor

SCHEDULE:
· Monday through Friday. Split Shift; in office 8am to 12noon, remotely 3:30pm to 7:30pm
· On call phone on evenings and weekends

COMPENSATION:
· $19 – $23 per hour. DOE. Paid weekly

EXPERIENCE:
· Dispatching or Scheduling: Minimum 2 years (Required)
WORK LOCATION: In person at an office in the Smyrna area, and remote late afternoon and evenings