POSITION DESCRIPTION
This position is responsible for creating digital print and cut files, customer proof images, and 3D marketing images for the FASTSIGNS Center. Work in collaboration with Sales, Production, and Center Management to create art files matching customer specifications. Files include 3D marketing illustrations of major sign projects for sales staff, routine proof images for customer or regulatory agency review and approval, digital cut, and print files for production of finished products. This may involve various levels of artistic creativity and will ultimately lead to the complete or modified design of products based on customer drawings, files, or the exact output of customer-provided design for output to media.
This position will interact with Sales Staff, Subcontractors, vendors, or customers to determine their needs and satisfaction. The position will work closely with the Production Manager to facilitate accurate use of design cut or print files for faithful reproduction of product specifications, color matching, and confirmation of size and appropriate dimensions of products for the use and installation circumstances of all signs and graphics. Designers may also assist the Management with purchasing sign materials to meet project requirements and the coordination of project specifications. The designer will be aware of the components and basic functions of the FASTSIGNS computer network, providing technical support to management for computers and onsite coordination with the Center’s IT vendor.
RESPONSIBILITIES
- Prioritize each day to efficiently and cost-effectively schedule the design file workflow.
- Determine the best design and project output method based on the customer’s needs.
- Read and interpret a Work Order according to written instructions.
- Work with co-workers and customers with file transfers, FTP access, photo library options, online proofs, etc.
- Determinesize and arrangement of illustrative material and copy.
- Prepare comprehensive illustrations, sketches, layouts, and copy for print reproduction according to the instructions of the client or supervisor.
- Allocate an appropriate amount of time to each work order.
- Inspect design files for accuracy before sending them to the cut or print machines. Ensure correct material is used for all jobs and output device settings are accurate.
- Process re-cuts and reprints as necessary.
- Customer file maintenance and sourcing: scanning, editing, using the FASTSIGNS DigitalAsset Library, etc.; convert graphic files.
- Image Sourcing:locatephotos, understand copyright laws and release/usage requirements, knowledge of resources to buy stock images, work with service bureaus to create output beyond store capability, and understand resolution options and optimal enlargement specifications from image vendors and image originals.
- Provide proofs as necessary for customer approval.
- Oversee file archive records as necessary.
- Maintain file communication with all equipment, including but not limited to; computers, plotters, routers, engravers, and printers.
- Minimize waste by efficiently utilizing appropriate inventory.
- Communicate with other employees and customers: Sales/Service members on job requirements, timing, and special needs; Sign Maker(s) on job input and output; Production Manager/General Manager on inventory needs for computer supplies; Customers and outside vendors on file conversion needs
- Work on multiple projects simultaneously.
- Provide production assistance as requested.
- Adhere to all company policies, procedures, and business ethics codes.
General Responsibilities
- Communicate with other employees and customers in a calm and professional manner; express self verbally and listen well.
- Increase knowledge of Adobe Illustrator and related computer graphic design and sign-making trade skills through University of FASTSIGNS online media training and FASTSIGNS Webinars and independent study.
- Keep the graphics areas neat,cleanand organized.
Participate in and practice the FASTSIGNS sales mentality of “Everybody Sells”. Constantly be looking for sales opportunities for the center. Serve as a backup for answering the phone if the franchise partner, manager, and sales/service employees are busy assisting other customers. Assist at the front counter as needed. Understand the sales process enough to consult with customers to determine project needs and solutions.
TYPICAL PHYSICAL DEMANDS
- Ability to sit for long periods.
- Ability to view a computer screen for long periods.
- Ability to work under pressure to output high volume, high-quality work.
- Ability to lift 50 or more pounds.