SMS Compliance Policy for Job Seeker Communication

Nov 30, 2024

SMS Compliance Policy for Job Seeker Communication

This policy outlines the guidelines and procedures for maintaining compliance with the Campaign Registry’s requirements for SMS communication with job seekers. It ensures our organization adheres to best practices and avoids registration rejection or additional fees.

1. Fully Functional Website

  • Purpose: Ensure the website is user-friendly and accessible for all users, with specific considerations for age-sensitive content.
  • Policy:
    • The website must remain fully functional and up-to-date.
    • If applicable, age-sensitive content must be appropriately restricted using an age-gate feature.

2. Opt-In Messaging

  • Purpose: Secure explicit consent from job seekers to receive SMS communications and clearly outline how their phone numbers will be used.
  • Policy:
    • All job seekers must explicitly opt in to receive text messages.
    • Opt-in messaging will be displayed on all relevant forms, stating:
      • “By providing your phone number, you consent to receive SMS communications about job opportunities and updates. Standard messaging rates may apply.”
    • Clear instructions for opting out (e.g., “Text STOP to opt out at any time”) will be included in every SMS message.

3. Privacy Policy

  • Purpose: Ensure job seekers understand how their data will be collected, stored, and used.
  • Policy:
    • A compliant privacy policy must be maintained and accessible on the website at all times.
    • The privacy policy will include:
      • Details on what personal information is collected.
      • How the collected data will be used, stored, and shared.
      • Information on job seekers’ rights to access, correct, or delete their data.
      • Contact details for any privacy-related inquiries or complaints.
    • The privacy policy link must be prominently displayed on:
      • The website footer.
      • All data collection forms.

4. Integration with Data Collection Forms

  • Purpose: Provide job seekers easy access to the privacy policy at the point of data submission.
  • Policy:
    • A direct link to the privacy policy will be included on all data collection forms, with the message:
      • “Your privacy is important to us. Please review our Privacy Policy to understand how we protect and use your information.”
    • The link will be functional and direct users to the most current version of the privacy policy.

5. Continuous Monitoring and Updates

  • Purpose: Stay compliant with evolving regulations and guidelines.
  • Policy:
    • The website and policies will be reviewed at least quarterly to ensure compliance with Campaign Registry and other applicable regulations.
    • Updates to the opt-in messaging or privacy policy will be communicated to job seekers promptly.