** Interested candidates should submit their resume’ to Info@flatfeehiring.com **
At Step by Step Ministry, our mission is to provide tools and resources that lead to equity, empowerment, and social justice for reentry individuals and those who were previously incarcerated. We are seeking a Resource Navigator who is responsible for helping participants get the support they need to access health, education, career, and other health and wellness-impacting resources. Navigators are non-licensed, non-clinical staff who gather information related to economic barriers, healthcare systems concerns, and basic needs (including, but not limited to, food, transportation, and material goods). Navigators connect participants directly to vetted community agencies and resources; this may include community-based support. Navigators provide support and guidance to help participants access systems.
Responsibilities:
- Respond to referrals to support participants with economic, logistical, and other non-clinical barriers to accessing care, following care plans, or meeting goals. Outreach by virtual means or in-person on-site to establish resource needs, connect to those resources, and follow up to determine if the need is met.
- Participate in and consult with Step by Step inter-disciplinary teams to support complex participants who have resource needs or logistical barriers. Address community resource needs for complex members/families in collaboration with interdisciplinary team.
- Create collaborative relationships to promote collaboration and multi-system coordination. Participate in on-site events, clinics, and outreach initiatives as assigned.
Qualifications:
Required Education: Bachelor’s degree in a social service- or healthcare-related field (the following may substitute: Associate’s degree in a social service- or healthcare-related field with an additional two (2) years of directly related experience).
Preferred Education: Bachelor’s or Master’s degree in a healthcare-related field preferred. Other degrees with a social service or social justice focus may substitute.
Minimum one (1) year of experience in a healthcare or related field.
- Preferred experience in the community health care setting.
- Preferred experience as a health coach and/or community health care worker.
- Community health worker certification will be given special consideration.
- Experience with social justice organizations or messaging.
- Highly trained communicators and subject matter experts
- Experience in Motivational Interviewing.
- Relevant work experience with diverse or underserved communities, including internships.
This position description is intended to be general and may evolve over time. The description is subject to periodic updating. At management’s discretion, the employee may be assigned different or additional duties from time to time.