Patient Contact Specialist – Simpsonville, SC – Up to $20.00/ hr

**Interested candidates should send their resume’ to Info@flatfeehiring.com** 

Patient Contact Specialists for UPG report directly to the Practice Leader and are primarily responsible for the front office tasks of the practice. They set the stage for a positive and efficient patient experience by the helpful service they provide.

Tasks include but are not limited to greeting and checking in patients, verifying insurance/Medicare coverage, collecting payment on copays/deductibles/balances due, checking out patients at the conclusion of their appointments and verifying services rendered with procedure and diagnosis codes submitted.

Patient Contact Specialists are well-versed in insurance plan guidelines, ensuring accurate application of plan benefits and other critical knowledge. They patiently and willingly assist patients with scheduling appointments and answering any questions they may have.

Referral management is an important task that aligns with overall practice expectations of timely and accurate acknowledgement and scheduling of appointments for patients, physicians and other external partnerships. They are responsible for assisting with pre-post cleaning protocol of the front office, lobby and, when needed, examination rooms.

They work closely with Patient Account Specialists to reconcile payment discrepancies, as appropriate. They also partner closely with the Medical Assistants, providing them with the necessary documentation that helps them service the patient.

 

Additional duties:

• Provides exceptional service to patients, families, and team members

• Researches and analyzes benefit plans, Medicare and/or other coverage and collects deductibles, copays and any other monies due

• Schedules appointments for patients and physicians and manages the registration, check in and check out process

• Manages referral and call-back process in a timely manner

• Manages appointment volume and no-show rate by sending reminders to patients

• Assists with office and exam rooms cleanliness and stocking of supplies

• Participates in physician rounding and feedback discussions to enhance performance and outcomes

• Assists with other back office administrative tasks, as needed

Full Time: 35 + Hours up to $20.00/hr

Benefits: Medical Insurance, 401k, paid time off, paid holidays, bonus opportunities, and a positive work environment (half day on Fridays)

 

SMS Compliance Policy for Job Seeker Communication

SMS Compliance Policy for Job Seeker Communication

This policy outlines the guidelines and procedures for maintaining compliance with the Campaign Registry’s requirements for SMS communication with job seekers. It ensures our organization adheres to best practices and avoids registration rejection or additional fees.


1. Fully Functional Website

  • Purpose: Ensure the website is user-friendly and accessible for all users, with specific considerations for age-sensitive content.
  • Policy:
    • The website must remain fully functional and up-to-date.
    • If applicable, age-sensitive content must be appropriately restricted using an age-gate feature.

2. Opt-In Messaging

  • Purpose: Secure explicit consent from job seekers to receive SMS communications and clearly outline how their phone numbers will be used.
  • Policy:
    • All job seekers must explicitly opt in to receive text messages.
    • Opt-in messaging will be displayed on all relevant forms, stating:
      • “By providing your phone number, you consent to receive SMS communications about job opportunities and updates. Standard messaging rates may apply.”
    • Clear instructions for opting out (e.g., “Text STOP to opt out at any time”) will be included in every SMS message.

3. Privacy Policy

  • Purpose: Ensure job seekers understand how their data will be collected, stored, and used.
  • Policy:
    • A compliant privacy policy must be maintained and accessible on the website at all times.
    • The privacy policy will include:
      • Details on what personal information is collected.
      • How the collected data will be used, stored, and shared.
      • Information on job seekers’ rights to access, correct, or delete their data.
      • Contact details for any privacy-related inquiries or complaints.
    • The privacy policy link must be prominently displayed on:
      • The website footer.
      • All data collection forms.

4. Integration with Data Collection Forms

  • Purpose: Provide job seekers easy access to the privacy policy at the point of data submission.
  • Policy:
    • A direct link to the privacy policy will be included on all data collection forms, with the message:
      • “Your privacy is important to us. Please review our Privacy Policy to understand how we protect and use your information.”
    • The link will be functional and direct users to the most current version of the privacy policy.

5. Continuous Monitoring and Updates

  • Purpose: Stay compliant with evolving regulations and guidelines.
  • Policy:
    • The website and policies will be reviewed at least quarterly to ensure compliance with Campaign Registry and other applicable regulations.
    • Updates to the opt-in messaging or privacy policy will be communicated to job seekers promptly.

Navigating the Job Market in 2024: Strategies for Success

In the ever-evolving landscape of today’s job market, finding a job can feel like a Herculean task. Economic fluctuations, technological advancements, and shifting industry trends have made the search for employment both exciting and challenging. If you’re currently on the hunt or considering a career change, here are some strategies to help you stand out and secure the job you’re aiming for in this economy.

1. Understand the Current Job Market

Before diving into the job search, it’s crucial to understand the current state of the job market. In 2024, we’re seeing a blend of remote work opportunities, the rise of gig economy roles, and an emphasis on tech skills across various industries. Researching market trends, key industries, and companies that are hiring will help you tailor your job search effectively.

  • Industry Insights: Some sectors are thriving, such as technology, healthcare, and green energy. Conversely, others may be experiencing slower growth. Identify which industries align with your skills and interests.

  • Remote vs. In-Person: Determine your preference for remote work versus in-person roles and explore opportunities in both categories.

2. Update Your Resume and Online Presence

Your resume and online presence are your first impressions. Make sure they reflect your current skills, experience, and accomplishments.

  • Tailor Your Resume: Customize your resume for each job application. Highlight relevant skills and experiences that match the job description.

  • Optimize Your LinkedIn Profile: Keep your LinkedIn profile up-to-date. Engage with industry-related content, connect with professionals, and showcase your achievements.

3. Leverage Networking

Networking remains a powerful tool in job searching. Building and maintaining professional relationships can open doors to opportunities that aren’t advertised publicly.

  • Attend Industry Events: Participate in conferences, webinars, and industry meetups to connect with potential employers and peers.

  • Utilize Social Media: Engage with professional groups on platforms like LinkedIn and Twitter. Share your insights and interact with industry leaders.

4. Develop In-Demand Skills

In a competitive job market, having relevant skills can set you apart from other candidates. Consider upskilling or reskilling to align with current job demands.

  • Online Courses: Platforms like Coursera, Udemy, and LinkedIn Learning offer courses on a variety of topics. Consider certifications in areas such as data analysis, project management, or digital marketing.

  • Soft Skills: Don’t underestimate the power of soft skills. Communication, problem-solving, and adaptability are highly valued by employers.

5. Prepare for Interviews

A successful interview can be the key to landing your desired job. Preparation is essential.

  • Research the Company: Understand the company’s mission, values, and recent developments. Be prepared to discuss how your skills align with their needs.

  • Practice Common Questions: Familiarize yourself with common interview questions and practice your responses. Consider conducting mock interviews with friends or mentors.

6. Stay Positive and Persistent

Job searching can be a lengthy process, and rejections are part of the journey. Maintaining a positive attitude and staying persistent will help you navigate this challenging period.

  • Set Realistic Goals: Break your job search into manageable tasks. Set daily or weekly goals for applications and networking activities.

  • Seek Support: Reach out to career coaches, mentors, or support groups for advice and encouragement.

7. Explore Alternative Paths

If traditional job searching isn’t yielding results, consider alternative career paths.

  • Freelancing or Contract Work: Gig work can provide valuable experience and a potential pathway to full-time employment.

  • Entrepreneurship: If you have a passion or a business idea, now might be the time to explore entrepreneurial ventures.

Conclusion

Finding a job in today’s economy requires a blend of strategy, adaptability, and persistence. By understanding market trends, updating your professional materials, leveraging networking, developing relevant skills, and staying positive, you can enhance your chances of securing the right job. Remember, every challenge presents an opportunity for growth, and with the right approach, you can navigate the job market successfully.

Good luck with your job search, and remember: the right opportunity is out there waiting for you!

Interviewing Tips for Job Seekers: How to Ace Your Next Interview

Preparing for a job interview can be nerve-wracking, but with the right approach and mindset, you can turn it into an opportunity to showcase your skills and land the job you want. Here are some essential tips to help you prepare and succeed in your next interview:

1. Research the Company

Before stepping into an interview, take time to thoroughly research the company. Understand its mission, values, products or services, and recent news. This knowledge shows the interviewer that you’re genuinely interested in the role and can help you tailor your answers to align with the company’s goals.

2. Understand the Job Description

Carefully review the job description and identify the key skills and qualifications the employer is looking for. Prepare examples from your past experiences that demonstrate how you meet these requirements. Tailoring your responses to the job description will make you a more compelling candidate.

3. Practice Common Interview Questions

While you can’t predict every question you’ll be asked, practicing responses to common interview questions can help you feel more prepared. Consider questions like:

  • “Tell me about yourself.”
  • “Why do you want to work here?”
  • “What are your strengths and weaknesses?”
  • “Can you describe a challenge you faced at work and how you handled it?”
4. Prepare Your Own Questions

At the end of most interviews, you’ll be given the chance to ask questions. This is a crucial opportunity to demonstrate your interest in the role and to gather important information. Prepare thoughtful questions, such as:

  • “What does success look like in this role?”
  • “How would you describe the company culture?”
  • “What are the next steps in the hiring process?”
5. Dress Appropriately

First impressions matter, so choose your outfit carefully. Dress according to the company’s culture; if in doubt, it’s better to be slightly overdressed than underdressed. A professional appearance shows respect for the interviewer and the opportunity.

6. Practice Good Body Language

Non-verbal communication is just as important as what you say. Make eye contact, offer a firm handshake, sit up straight, and smile. These actions convey confidence and professionalism.

7. Be Punctual

Arriving on time is critical. Aim to be at the interview location at least 10-15 minutes early. This shows respect for the interviewer’s time and gives you a few moments to compose yourself before the interview begins.

8. Bring Necessary Documents

Carry extra copies of your resume, a list of references, and any other documents the employer may have requested. Having these materials on hand shows that you’re organized and prepared.

9. Follow the STAR Method

When answering behavioral questions (e.g., “Tell me about a time when…”), use the STAR method to structure your response:

  • Situation: Describe the context within which you performed a task or faced a challenge at work.
  • Task: Explain the task you were responsible for.
  • Action: Detail the actions you took to address the situation.
  • Result: Share the outcomes of your actions, emphasizing what you learned or achieved.
10. Follow Up After the Interview

Send a thank-you email within 24 hours of your interview. Express your gratitude for the opportunity, briefly mention something discussed during the interview, and reiterate your interest in the position. This small gesture can leave a lasting positive impression.

Final Thoughts

Interviewing is a skill that can be developed with practice and preparation. By following these tips, you’ll be better equipped to present yourself as a strong candidate and increase your chances of landing the job.

Good luck! – FFR Team 

Indeed Offers Tips on Negotiating Your Salary

Written By: Jennifer Herrity

Updated February 16, 2023

Published January 22, 2021

 

When an employer offers you a job, they often present you with a compensation package in writing or in person that includes a proposed salary. If you believe the proposed salary doesn’t align with your experience, skill set, career level and education, you may negotiate for more money. Knowing how to negotiate a salary offer is a valuable skill that can help ensure you’re paid fairly for the work you do. In this article, we discuss a few salary negotiation strategies that can help you lock in the compensation package you deserve.

13 salary negotiation strategies

Negotiating a salary can be a challenging endeavor, especially if you don’t have a firm grasp on the compensation package that a potential employer is willing to pay. Here are a few strategies that could help you get the salary you desire:

  1. Research the national average salary

Knowing the national average salary for a particular job can help support a more successful negotiation. It can provide you with a good baseline for your salary request. You can even use it as a justification. To determine the national average salary for the position you’re applying for, you can use “Indeed Salaries”. This online tool uses salaries listed from present and past job postings on Indeed. If you want to get a free, personalized salary range based on your experience, industry and location, you can use Indeed’s salary calculator.

  1. Compare salaries

Compare the salary the hiring manager offers you to the data from your research. Once you get an offer, they’ll likely provide you with the compensation package and salary they’d like to start you out at. Make sure to compare their salary offer to the industry standard. This gives you a sense of how much more you can ask for.

If the salary offered is below the industry standard, you’ll have solid data to support your argument for more money. If the hiring manager’s offer is more than the industry standard, it could be an indication that your research was a bit off or that you’re worth more than you think.

  1. Pitch to justify your desired salary

Prepare a pitch to justify your desired salary based on your research. If you’re offered a salary below the industry standard, make that your primary focus.

You may also point toward your background, experience or a unique perspective you have in order to increase your chance at higher pay. Try saying something like, “I’m coming from a company that operated in a more competitive market, and I think this experience is valuable,” or “I believe my experience in this industry is valuable enough to warrant a higher starting salary.” However, if they are firm on their offer, either accept it if you can live with it, or consider applying to another position.

  1. Adjust your salary

Adjust your salary based on the schedule, company culture and location. If you’ll be working at an inconvenient location, your schedule is a bit tough or the employer asks you to travel for work, the job may be worthwhile if they increase their salary offer. Likewise, if you have an easy commute, flexible hours and the company treats you well, it may be worth it for you to accept offers that are a bit under the industry standard. Take these personal preferences and elements into account when considering the pay you want.

If you are relocating, calculate the cost of temporary housing, moving expenses and travel or airfare. You can either ask the employer for a relocation package or a signing bonus. Also, make sure to take the geographic location and cost of living into account when assessing your worth. For example, a job in San Francisco, which has one of the highest costs of living in the U.S., may pay more than that same job in Las Vegas, which is a less expensive city to live in.

  1. Prepare to deal with different kinds of negotiators

Prepare yourself for negotiating with both hard-style and soft-style negotiators. A “hard-style” negotiator is firm and likely to say “no” to everything. A “soft-style” negotiator is very agreeable and will try to work with you.

If you’re negotiating with a hard-style negotiator, calmly state your reasons to justify the amount you’re asking for. Make sure to keep your tone positive, even if the negotiator counters your argument.

If you’re negotiating with a soft-style negotiator, focus on what’s best for you, not on getting the negotiator to like you. Negotiating a salary offer with a soft-style negotiator can be a bit challenging, especially if you already know each other. For instance, the negotiator may be your boss and you’re negotiating a salary increase. You may prioritize your relationship with your boss instead of focusing on getting the salary you deserve.

  1. Decide on your salary range

Effective salary negotiation requires you to know both your target amount and the lowest amount you’re willing to accept. First, negotiate for your desired salary. If the employer cannot meet it, negotiate the least amount you would settle for. If the employer still cannot meet the lowest salary you can accept, you may need to stop negotiating.

Make sure to maintain the value of your worth. Review the average salaries in your location and field, and consider what unique experiences or skills you can bring to the company that increases your worth.

  1. Consider other negotiable benefits

When negotiating for your salary, consider any trade-offs that you might settle for. For instance, you might be willing to consider a slightly lower pay for increased benefits or perks. Ask for a breakdown of the full compensation package, including whether you’ll receive a company phone, vacation or paid time off or medical and life insurance. Once you have this information, make sure to include increases to these benefits as part of your counteroffer. Keep in mind that sometimes asking for non-monetary compensation can give more leverage when you make a counteroffer.

  1. Delay salary negotiations for as long as possible

If possible, hold off on discussing salary until after the employer has offered you the position. Wait for them to bring it up. Of course, the process doesn’t always work this way. It’s a little more random, so you have to be prepared with information on how to deal with every situation.

If the employer asks you to name your salary requirement in a resume or cover letter, do so. It may be the criteria used to narrow down qualified candidates. Follow the employer’s directions to make sure your resume gets shortlisted. Specify a reasonable range, such as $45,000 to $55,000 a year, depending on the position’s responsibilities.

If the hiring manager brings up salary before you’re prepared to discuss it, you can sidestep the question. You can say something like, “Before we get into that, I’d like to know more about the role.” You can then ask them about the responsibilities of the position.

  1. Let the hiring manager make an initial offer

If the hiring manager offers you the position, let them name a figure first to make sure you don’t give a salary figure that is too low or too high. If the hiring manager asks you what your desired salary is, you can counter in several ways, such as:

  • Asking what the typical salary range is for employees in the company with that position
  • Asking what the company’s budget is for the role
  • Saying you’ll accept any reasonable offer
  • Saying that they’re better informed to estimate how much you’re worth to the company than you are

Once you receive the salary offer, make a counteroffer by asking for your ideal amount. Hiring managers expect a negotiation, so their initial offer usually includes some room for them to move up. For example, if your desired salary is $55,000 a year but the initial offer is $45,000, then you can reasonably ask for $50,000. The hiring manager is not going to move up to $55,000 on their own. You have to be prepared to ask for it.

You should also provide a few reasons for why you feel you deserve more. Highlight your strengths, detailing how your experience and skills will benefit the company’s bottom line. Also, be straightforward. If you want more money, then ask for it. Instead of saying something like, “Well, I just purchased a new house, so my expenses are really high,” say, “I need a higher salary” or “I need more than that.”

  1. Disclose your previous job’s salary

Disclosing the salary you received at your previous position could be a useful salary negotiation tool, especially if your previous employer gave you a higher compensation than the compensation that’s being offered by the employer you’re considering at present. You can say, “In my previous position, I made about $50,000 per year. I understand that the offer is for $45,000, but I’d like to consider salary offers around $50,000 and above.”

  1. Discuss current job offers from other companies

Disclose information about other job offers that promise a higher salary. Make sure to discuss this information in a positive tone, and emphasize your desire to work for the company. For example, you can say, “Another web design agency offered me $60,000 per year to redesign several SaaS websites, but your company’s passionate employees and welcoming environment are keeping me from accepting that offer. Is there any flexibility you can provide in terms of salary?”

  1. Choose an appropriate time

Negotiations about salary are more likely to be successful during certain times of the day, days of the week and stages of the hiring process. If possible, schedule your negotiation during one of these optimal times so you and the hiring manager are best prepared.

You can meet in the early afternoon, which is usually more suitable for scheduling, as the hiring manager has likely settled into their workday and had time to prepare for your meeting. You can also meet in the second half of the week, as the hiring manager is more likely to be completing important work.

You can also ask for a higher salary at certain stages in your career, such as after obtaining professional certifications, completing advanced education and training or adding leadership responsibilities to your job duties. If you’re currently employed, you can ask your employer for a salary increase if you’ve earned workplace recognition or achievements, reached a company anniversary or have proof that you helped the company meet its goal. If you’re a new employee, discuss the accomplishments and experiences you mentioned during the interview process in terms of salary value at their company.

  1. Be confident

Negotiate with confidence. After you’ve done your research, you know that the salary you’re asking for is reasonable. If the hiring manager can’t meet the amount you ask for, then you may need to pass on the job. However, make sure not to issue ultimatums. For instance, instead of saying, “This is my last offer”, say, “I need at least $45,000 to make the change in jobs work for me.”