Medical Biller – Simpsonville, SC – $21.75/hr

** Interested candidates should send their resume’ to info@flatfeehiring.com **

Overview: The Medical Biller will be responsible for accurately processing claims, managing accounts receivable, and ensuring timely reimbursement from insurance companies and patients. The ideal candidate has strong knowledge of medical billing procedures, payer guidelines, and EMR systems. 

Responsibilities: 

  • Prepare, review, and submit medical claims to insurance carriers (electronic and paper). 
  • Verify insurance coverage and obtain authorizations as needed.
  • Monitor and follow up on unpaid claims, denials, and appeals.
  • Post payments, adjustments, and reconcile accounts.
  • Communicate with patients regarding balances and payment arrangements. 
  • Maintain compliance with billing regulations, payer policies, and HIPAA standards. 
  • Collaborate with clinical and administrative teams to resolve billing-related issues.

Qualifications: 

  • Minimum 1 year of medical billing experience required.
  • Strong understanding of CPT, ICD-10, and HCPCS coding.
  • Experience working with EMR/EHR and billing software.
  • Excellent attention to detail and problem-solving skills.
  • Strong communication and customer service skills. 

IT Administrator – Virginia Beach, VA – $DOE

** Interested candidates should submit their resume’ to Info@flatfeehiring.com ** 

Role Summary 

The IT Administrator oversees the company’s technical infrastructure, systems reliability, and day-to-day IT operations. This role ensures secure, stable, and efficient technology environments across hardware, software, networks, and user support. The ideal candidate is highly organized, proactive, and comfortable supporting a fast-moving engineering and operations team with evolving needs. 

Key Responsibilities 

Systems & Network Administration 

  • Manage and maintain company networks, servers, firewalls, and security configurations. 
  • Oversee user accounts, permissions, and access control across all platforms.
  • Monitor system performance, uptime, and security posture; implement improvements as needed.
  • Maintain documentation for network architecture, configurations, and IT procedures. 

Hardware & Software Management 

  • Deploy, configure, and maintain laptops, workstations, mobile devices, and specialized equipment. 
  • Manage software licensing, updates, patching, and compliance.
  • Support procurement and setup of new hardware, tools, and IT resources.
  • Track inventory of devices, peripherals, and technical assets.

Security & Compliance 

  • Implement cybersecurity best practices, including MFA, endpoint protection, and secure configurations.
  • Conduct periodic audits of systems, access, and data handling.
  • Support compliance with internal policies, customer requirements, and industry standards.
  • Respond to and mitigate security incidents or vulnerabilities.

User Support & Operations 

  • Provide timely technical support to employees and contractors across all departments. 
  • Troubleshoot hardware, software, and network issues with clear communication and follow-through.
  • Support onboarding/offboarding processes, including account setup and equipment provisioning.
  • Maintain organized ticketing, tracking, and documentation for IT requests. 

Cross-Functional Collaboration 

  • Work closely with engineering, operations, and leadership to support technical workflows.
  • Assist with configuration of specialized tools, lab equipment, and operational systems.
  • Support technology needs for meetings, demos, events, and remote collaboration.
  • Participate in planning and execution of IT-related projects and upgrades. 

Required Qualifications 

  • 3+ years of experience in IT administration, systems support, or network management.
  • Strong understanding of Windows and/or Linux environments, networking fundamentals, and security practices.
  • Experience with cloud platforms, identity management, and endpoint administration.
  • Excellent troubleshooting skills and ability to communicate clearly with non-technical users.
  • Ability to manage multiple priorities in a fast-paced, engineering-driven environment.

Preferred Qualifications 

  • Experience in startup, manufacturing, engineering, or defense-adjacent environments.
  • Familiarity with secure facility requirements, device management platforms, or compliance frameworks.
  • Experience supporting specialized hardware, lab systems, or technical tooling.

Work Environment 

  • On-site role based in Virginia Beach.
  • Hands-on, operational environment with evolving technical needs.
  • Requires proactive problem-solving, strong documentation habits, and a steady, security-minded approach.

Office Administrator/ CEO Assistant – Portsmouth, NH – $60,000

** Interested candidates should submit their resume’ to info@flatfeehiring.com ** 

Role Summary 

The Office Administrator / CEO Assistant provides high-reliability administrative, operational, and communications support to the CEO and core leadership team. This role ensures smooth daily operations, maintains organizational discipline, and acts as a central coordination point across scheduling, documentation, vendor engagement, and internal workflows. The ideal candidate is proactive, detail-driven, and comfortable working in a fast-paced, defense-forward environment. 

Key Responsibilities 

Executive Support 

  • Manage CEO calendar, scheduling, travel coordination, and meeting logistics.
  • Prepare agendas, take meeting notes, track action items, and ensure follow-through.
  • Draft, edit, and format executive communications, memos, and internal updates.
  • Maintain confidentiality and handle sensitive information with discretion. 

Office & Operations Management 

  • Oversee daily office operations, supplies, equipment, and vendor relationships.
  • Coordinate shipping, receiving, and inventory of office materials and technical components.
  • Maintain organized digital and physical filing systems, including contracts, SOPs, and compliance documents. 
  • Support onboarding logistics for new hires and contractors. 

Administrative Coordination 

  • Assist with procurement tasks, quote requests, and vendor follow-ups.
  • Prepare and maintain documentation, spreadsheets, and operational trackers. 
  • Support event planning, travel itineraries, and logistics for internal and external meetings. 
  • Manage incoming inquiries and route communications to appropriate team members.

 Cross-Functional Support 

  • Collaborate with engineering, operations, and business development teams to ensure alignment and timely information flow. 
  • Assist with preparation of presentations, capability decks, and collateral as needed.
  • Support special projects, process improvements, and organizational initiatives.

Required Qualifications 

  • 3+ years of administrative, office management, or executive assistant experience.
  • Strong organizational and time-management skills with exceptional attention to detail.
  • Excellent written and verbal communication abilities.
  • Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and general digital tools. 
  • Ability to manage multiple priorities and adapt quickly to changing needs.
  • Professionalism, discretion, and reliability in all interactions.

 Preferred Qualifications 

  • Experience supporting executives in a startup, engineering, manufacturing, or defense-adjacent environment.
  • Familiarity with procurement workflows, vendor coordination, or logistics.
  • Comfort with light project management, documentation control, or process tracking.

 Work Environment 

  • On-site role based in Portsmouth, NH.
  • Fast-paced, mission-driven environment with evolving priorities.
  • Requires proactive communication, independent problem-solving, and a steady operational mindset.

Executive Administrative Assistant – $45,000 – Greenville, SC

** Interested candidates should send their resume’ to info@flatfeehiring.com **

Job Description:

The Executive Administrative Assistant serves as the primary administrative partner to the Executive Director, helping maximize the Executive Director’s effectiveness by managing schedules, communications, follow-through, and organizational coordination. This position is far more than calendar management. The Executive Administrative Assistant acts as an extension of the Executive Director by ensuring that priorities remain organized, relationships are well cared for, important details are not overlooked, and communication flows smoothly across the organization.

Success in this role requires exceptional judgment, discretion, organization, initiative, and a heart for serving others.

Executive Support (40%) Calendar Management

● Own and maintain the Executive Director’s calendar.

● Coordinate meetings with staff, board members, donors, partners, volunteers, and community leaders.

● Schedule, confirm, and reschedule meetings as needed.

● Protect the Executive Director’s time by helping prioritize competing requests.

● Prepare daily and weekly calendar reviews to ensure readiness for upcoming meetings.

● Coordinate travel arrangements and itineraries when needed. Meeting Preparation

● Assist in preparing meeting agendas and supporting materials.

● Ensure meetings have appropriate locations, technology, and logistics arranged.

● Capture action items and follow-up responsibilities when appropriate.

Executive Communications (30%) Email Management

● Monitor the Executive Director’s inbox throughout the day.

● Delete spam and report phishing attempts.

● Respond to routine inquiries on behalf of the Executive Director when appropriate.

● Route emails to the appropriate staff member.

● Flag high-priority emails requiring Executive Director attention.

● Notify the Executive Director immediately regarding urgent matters.

● Maintain a follow-up system so emails and commitments do not fall through the cracks.

● Track delegated tasks and follow up with staff as appropriate. Confidentiality

● Exercise the highest degree of professionalism and confidentiality.

● Handle sensitive donor, personnel, financial, and organizational information with discretion.

● Respect confidential communications and documents.

Administrative & Organizational Support (20%)

● Conduct weekly planning meetings with the Executive Director.

● Prepare Board of Directors meeting packets, agendas, and supporting materials.

● Coordinate board communications, invitations, and meeting logistics.

● Arrange meeting rooms, Zoom meetings, catering, and hospitality.

● Electronically route contracts and documents for signatures.

● Assist with correspondence, mailings, filing, copies, and document organization.

● Manage Executive Director payroll/timecard submissions.

● Help maintain organized electronic files and records.

● Assist with special projects and organizational initiatives as assigned.

Organizational Leadership & Collaboration (10%)

● Serve as a trusted liaison between the Executive Director, staff, board members, donors, volunteers, and community partners.

● Foster strong communication across departments.

● Help ensure important projects move forward through consistent follow-up.

● Represent Mill Village Ministries professionally in all interactions.

● Contribute ideas for improving organizational systems and efficiency.

● Support a collaborative, servant-hearted organizational culture.

 

The Ideal Candidate: The ideal candidate is an exceptionally organized, proactive, and relational professional who enjoys helping others succeed behind the scenes. Rather than simply managing tasks, this person anticipates needs, solves problems before they arise, and creates systems that allow the Executive Director to focus on leadership, fundraising, partnerships, and organizational strategy. This role requires someone who enjoys balancing details with people, exercises excellent judgment, maintains strict confidentiality, and thrives in a dynamic nonprofit environment where priorities can change quickly.

Required Knowledge, Skills, & Abilities:

● Exceptional organizational skills with the ability to manage multiple priorities and competing deadlines.

● High level of discretion, integrity, and the ability to maintain strict confidentiality with sensitive organizational, personnel, donor, and financial information.

● Outstanding attention to detail and follow-through, ensuring commitments, emails, and asks do not fall through the cracks.

● Strong project management skills with the ability to organize, prioritize, and execute multiple initiatives simultaneously.

● Ability to anticipate needs, think proactively, exercise sound judgment, and solve problems independently.

● Excellent written, verbal, and interpersonal communication skills with a professional, polished demeanor.

● Strong relationship-building skills with the ability to interact professionally with staff, board members, donors, volunteers, community partners, and the public.

● Demonstrated emotional intelligence, maturity, and professionalism while serving as an extension of the Executive Director. ● Proficiency with Google G-Suite (Email, Meetings, & Calendar), Microsoft Office Suite, Zoom, and cloud-based document management systems.

● Ability and willingness to quickly learn new software platforms, including payroll, project management, and donor management systems.

● Strong time management skills and the flexibility to adapt in a fast-paced environment with frequently changing priorities.

● Ability to work independently while collaborating effectively across departments and supporting a team-oriented culture.

● Strong customer service mindset with a commitment to hospitality, responsiveness, and professionalism in every interaction.

● Demonstrated commitment to continuous improvement by identifying opportunities to streamline systems, improve communication, and increase organizational efficiency.

● Ability to represent the Executive Director and Mill Village Ministries with professionalism, warmth, and sound judgment in all communications and interactions.

● Commitment to the mission, values, and culture of Mill Village Ministries, with a servant-hearted attitude and passion for strengthening the Greenville community.

Preferred Education and Experience:

● Bachelor’s degree and/or 3-5 years of relevant experience.

● Administrative assistance and/or non-profit experience preferred.

Reports to: Executive Director

Hours & Compensation: Full Time (40 hours/week) with 80% employer-paid health insurance benefits and 18 days of PTO (in addition to time off for major holidays and a full week for the Christmas & New Year holiday) Monthly insurance reimbursement, monthly technology reimbursement, and optional 401K participation are available. Typical office hours are 8:30am-5pm. Salary of $45,000.

Outreach Coordinator – Greenville, SC – $30,000

**Interested candidates should submit there resume to info@flatfeeghiring.com**

Job Description

At Step by Step Ministry, our mission is to provide tools and resources that lead to equity, empowerment, and social justice for reentry individuals and those who were previously incarcerated. We are seeking an Outreach and Communication Coordinator who is responsible for developing and executing organizational marketing, messaging, and communication strategies and managing project events. This position will conduct outreach to community members across a wide array of diverse populations.

Primary Job Responsibilities and Duties

  • Develop and implement communications and messaging plans with cost-effective marketing and outreach strategies to promote project social change through printed and electronic media and advertising, with oversight from the Development team.
  • Create, write, edit, and produce videos, social media content, and other printed materials to support outreach efforts into the community. Support the Development team with press releases, newsletters, publications, collateral, and the annual report.
  • Update and maintain project website, online publications, and social media accounts.
  • Communicate and collaborate with a range of people and organizations to increase awareness and advance project goals.
  • Provide marketing support to development and project staff.
  • Design and schedule events that will attract and engage the community.
  • Direct the production of community events and campaigns.
  • Manage outreach across the community to promote the project programs and services Key Qualifications, Skills, and Abilities
  • Bachelor’s degree in marketing, communications, or business, or comparable, relevant professional experience may be substituted.
  • Experience with social justice organization or messaging.
  •  Minimum 3 years outreach, marketing, events, or social enterprise experience.
  • Demonstrates excellent organizational skills with attention to detail.
  • Excellent and prompt written and verbal communication skills.
  • Effective in managing timelines and project budgets.
  • Capacity to successfully manage multiple projects simultaneously.
  • Strong computer skills in Word, Excel, WordPress, Photoshop, and design/ layout software, marketing software (Adobe), or related area.
  • Experience with website development, newsletter production, and collateral development.
  • Nonprofit experience a plus.

This position description is intended to be general and may evolve over time. The description is subject to periodic updating. At management’s discretion, the employee may be assigned different or additional duties from time to time.