May 11, 2026
Customer Service Representative
** Interested candidates should apply by sending their resume’ to info@flatfeehiring.com **
Great company in Asheville, NC, is seeking a motivated and customer-focused Customer Service Representative to join our growing team! If you enjoy helping people, solving problems, and being part of a collaborative work environment, this could be the perfect opportunity for you.
Benefits & Perks
- Competitive Pay
- Paid Vacation and Holidays
- Performance Bonus Opportunities
- Ongoing Training and Professional Development
Position Overview
As the first point of contact for both new and returning customers, the Customer Service Representative plays a key role in ensuring exceptional service and a smooth project experience. You will assist customers through email, phone, in-person visits, and occasional onsite interactions at their business.
You’ll also collaborate closely with our internal team to prepare estimates, process work orders, and ensure the timely delivery of high-quality signage and visual communication products.
Key Responsibilities
- Greet and assist customers as the initial point of contact
- Prepare estimates, enter work orders, and manage project details
- Support team members during daily meetings and help execute business/marketing plans
- Maintain communication with customers throughout their project lifecycle
- Build long-term relationships and convert prospects into returning clients
- Provide service through multiple channels: email, phone, in-person, and onsite
Ideal Qualifications
- 2–3 years of retail or counter sales experience (preferred)
- High school diploma or equivalent
- Outgoing, responsive, eager to learn, and relationship‑oriented
- Strong listening skills and excellent organization
- Ability to sit for extended periods (4+ hours)
- Ability to view a computer screen for extended periods (4+ hours)
- Comfortable working in a fast-paced environment with high output expectations
Would you be a fit?
Do you enjoy working with people?
Do you excel at problem‑solving and offering thoughtful solutions?
Are you seeking a career that offers ongoing learning and growth?
If so, this position could be the perfect fit. We’re part of a dynamic, ever‑evolving industry, and we’re looking for team members who are just as excited about our work as we are.
How to Apply
If you’re ready to join a supportive, high‑energy team, we’d love to hear from you.
Apply today by emailing your resume’ to info@flatfeehiring.com.
Jan 5, 2026
The start of a new year brings fresh opportunities, renewed energy, and, for many organizations, new faces joining the team. Hiring during the first quarter sets the tone for the year ahead, and it’s more than just filling positions; it’s about building a culture that thrives.
Why the New Year Is the Perfect Time to Hire
- Fresh Start for Everyone: Employees and employers alike see January as a reset button, making it an ideal time to onboard talent.
- Budget Alignment: Many companies have new budgets approved, allowing for strategic hires.
- Motivated Candidates: Job seekers often set career goals at the start of the year, increasing the pool of qualified applicants.
Tips for Successful Onboarding
- Create a Welcoming Experience: First impressions matter. Ensure your onboarding process is organized and engaging.
- Communicate Expectations Clearly: Outline roles, responsibilities, and performance goals early.
- Foster Connection: Encourage team introductions and mentorship to help new hires feel included.
- Invest in Training: Equip employees with the tools and knowledge they need to succeed.
Looking Ahead
As we embrace 2026, let’s focus on building teams that not only meet organizational goals but also contribute to a positive, collaborative work environment. Every new hire is an opportunity to strengthen your company’s mission and values.
Ready to Build Your Team?
Flat Fee Recruiting is here to help you find the right talent quickly and affordably.
Contact us today to start your recruiting journey:
Website: http://www.flatfeerecruiting.com
Email: Info@flatfeehiring.com
Phone: 864-326-4211
Jul 15, 2025
Recruiting isn’t just about filling roles; it’s about building relationships, shaping culture, and creating opportunities. At Flat Fee Recruiting, we believe the hiring process should be as inspiring and human-centered as the work we do every day. That’s why we’ve reimagined our approach to recruitment from the ground up.
1. People First, Always
Behind every resume is a story. We’ve shifted our focus from simply evaluating qualifications to understanding the person behind the application. Our recruiters are trained to listen deeply, ask thoughtful questions, and uncover what truly motivates each candidate. It’s not just about what you’ve done, it’s about where you want to go.
2. Transparency at Every Step
We know the job search can be stressful and uncertain. That’s why we’ve built transparency into every stage of our process. From clear timelines and honest feedback to open conversations about compensation and growth, we aim to remove the guesswork and build trust from day one.
3. Inclusive by Design
Diversity isn’t a checkbox; it’s a commitment. We’ve redesigned our hiring practices to reduce bias and create equitable opportunities for all candidates. This includes structured interviews, diverse hiring panels, and inclusive job descriptions that reflect the values we live by.
4. Candidate Experience is Everything
We treat every candidate like a future teammate, because they might be. Whether someone gets the job or not, we want them to walk away feeling respected, heard, and valued. That means timely communication, personalized interactions, and a process that reflects the care we put into everything we do.
5. Hiring for Potential, Not Just Pedigree
We’re not just looking for the “perfect fit”, we’re looking for potential. Our hiring philosophy prioritizes a growth mindset, adaptability, and alignment with our mission over traditional credentials. We believe great talent comes from everywhere, and we’re here to find it.
What’s Next?
We’re proud of how far we’ve come, but we’re not done yet. We’re continuously learning, evolving, and listening to our candidates, our teams, and the world around us. Because redefining the recruiting experience isn’t a one-time initiative, it’s a journey.
If you’re curious about what it’s like to work with us, we’d love to connect. Explore our open roles or reach out to our team. The next chapter of your career could start here.